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Insurance
Waiver of Subrogation
An insurance clause with very high coverage requirements or unusual types of insurance that cost a lot. This clause is called "Waiver of Subrogation".
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An insurance clause with very high coverage requirements or unusual types of insurance that cost a lot. This clause is called "Waiver of Subrogation".
Read More →A standard clause listing the insurance coverage each side must carry. The requirements are reasonable. This clause is called "Additional Insured Status".
Read More →A standard clause listing the insurance coverage each side must carry. The requirements are reasonable. This clause is called "Cyber Insurance Requirement".
Read More →Professional indemnity insurance is a safety net: if the vendor makes a mistake (like miscalculating your accounts or losing data due to negligence), their insurance company pays compensation up to a set limit. This clause specifies how much coverage
Read More →A sandbox is a separate, isolated copy of the software where you can test changes without affecting real data or live customers. This clause defines whether you get one, who can access it, and how long you can use it. It matters because testing in a
Read More →Multi-tenancy means your data sits in the same software system as other customers' data, separated by software walls rather than physical separation. The clause defines what "separated" means and what happens if those walls fail. This is important be
Read More →This clause specifies which country or region your data must physically sit in—for example, "all data must stay in the UK" or "no data in China." This matters because different countries have different privacy laws; the UK GDPR, for instance, restric
Read More →SOC 2 is a security standard that proves a software company has proper controls over your data—things like encryption, access restrictions, and backup procedures. When a contract requires this, the vendor is legally committing to maintain these secur
Read More →This clause controls whether you're allowed to hire security experts to deliberately try to break into the software and find weaknesses (called a "penetration test" or "pen test"). It matters because finding security holes before hackers do is good p
Read More →This clause promises how quickly the software company will restore service if something catastrophic happens (a data center fire, a major cyberattack, etc.). It's usually expressed as "Recovery Time Objective" or RTO—for example, "service will be res
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